Terms and Conditions

Welcome to Serphé.

By accessing our website or making a purchase, you agree to the following terms, thoughtfully designed to offer a seamless and refined shopping experience.

1. General

Serphé is a curated luxury brand offering lingerie and loungewear, selected with an emphasis on quality, comfort, and understated elegance.

2. Product Presentation

We take great care in presenting our products as accurately as possible. However, slight variations in color or texture may occur due to lighting, photography, and individual screen settings.

3. Pricing & Payments

All prices are listed in INR and are processed securely through trusted payment partners. Prices may be updated periodically in line with our collections.

4. Order Acceptance

All orders are subject to availability and confirmation. In rare cases, we may need to cancel or decline an order due to stock limitations or unforeseen discrepancies.

5. Shipping & Delivery

Orders are carefully prepared and dispatched within 8–14 business days. Delivery timelines may vary depending on your location.

6. Exchanges & Returns

Our exchange and return policies differ based on product category. We encourage you to review our Refund Policy for detailed information before placing your order.

7. Intellectual Property

All content on this website — including imagery, text, and branding — belongs to Serphé and may not be used without prior permission.

8. Limitation of Liability

Serphé is not liable for indirect or unforeseen damages arising from the use of our website or products.

9. Updates to Terms

We may refine these terms from time to time. Continued use of our website reflects your acceptance of any updates.